Data Protection Officer
Anzer is headquartered in Kitchener, Ontario, Canada. Anzer has appointed an internal data protection officer for you to contact if you have any questions or concerns about Anzer’s personal data policies or practices. Anzer’s data protection officer’s contact information is as follows:
Data Protection Officer
9375 E Shea Blvd, Suite 100
Scottsdale, AZ 85260 USA
What is personal information?
Personal information is information that is about you as an identifiable individual. If you are a business customer, it does not include your name and business contact information. Aggregated, statistical or de-identified information is not personal information. Information generated through your use of our websites or watching videos will not be personal information unless we can combine it with other information that would identify you.
What are the Anzer Websites and Services?
The Anzer Websites include our website www.anzer.ai, any subdomains, and any other Anzer websites. Our Services include downloadable computer software and any products or services purchased or otherwise made available from Anzer Websites.
Anzer’s Services include video content libraries and distribution platforms that third parties can use to show viewers their videos.
How do we obtain your agreement?
When and how do we collect directly from you?
In most cases, we collect information about you when you give it directly to us. For example, when you create an account or purchase our services. We also collect information when you call us, visit our offices, or interact with us at an event. Also, like many websites and technologies, we automatically collect technical data when you visit and interact with Anzer Websites and Anzer Services.
What type of information do we collect?
We collect a variety of data including your contact information, payment details, business information, user uploaded content, and communications you have with our team. The precise types of information that is collected will depend on your interaction with Anzer, Anzer Websites or the Anzer Services.
When you visit the Anzer Websites, we receive data from your devices, including your IP address. This technical data generally will not identify you as a visitor. However, in some instances, this technical data may be linked to you if you have given us identifying information about you.
What are business analytics and aggregated data?
Business analytics involves the analysis of data to understand trends and insights about how individuals use the Anzer Websites and the Anzer Services. Aggregated data means data that is combined so that you are no longer identifiable. We use analytics and aggregated data to improve our business.
For what purpose do we collect your information?
We use your personal information to communicate with you, to provide you with assistance, products and services that you request, and to adapt the Anzer Websites and the Anzer Services to your interests. We also use your personal information to understand how you use the Anzer Websites and the Anzer Services to protect and improve our business.
Anzer and social media
If you link your Anzer account with your favorite social media profile such as Google+, Facebook, or YouTube, we may collect certain information from the social media platform through their respective API services (e.g. through the use of YouTube API services). The social media integration function is optional and can be removed at any time.
Uploaded content and third-party information
When you post audio-visual materials to your website or to a third party website, we collect information about your account and the use of the content that you post. If you use our invitation features, such as chats and sending invitations to friends, Anzer may collect some information from them.
We use technologies and/or belong to marketing programs in order to provide visitors, users and customers with advertising targeted to their interests. To learn more about interest-based advertising and what choices you have, please visit our dedicated Cookies and Advertising Policy.
When does Anzer share or disclose personal information?
Sometimes, Anzer shares or discloses your personal information and technical data to outside parties, such as our partners and service providers. For example, Anzer shares information with our service providers who assist Anzer with marketing, data hosting and credit card payments. Anzer may disclose personal information due to legal requirements or enforcement, such as defending against legal claims or to investigate and prevent illegal activities. We may also disclose viewer data to our customers, such as how many times a video was watched and location of the viewers.
Information collected by our customers using Anzer services
We may provide customers with certain identifiable usage information directly related to the videos and other content that they make available through Anzer Services. This includes information about who specifically viewed the content and how many times a particular content was watched by a particular viewer. Viewers should be aware that customers may share such usage information with other third parties (see the next section). We are not responsible for the use of any information by such customers and their third party services. With that said, Anzer requires all customers to use the Anzer Services in line with applicable laws. Please contact our Data Protection Officer if you have any questions in this regard or require assistance in contacting one of our customers.
Use of Third Party Integrations by our Customers
Our customers may integrate Anzer Services with other third party applications and platforms. In doing so, our customers may transfer your personal information from our platform to the third party. Anzer is not responsible for the transfer of such information by our customers. Please contact our Data Protection Officer if you have any questions in this regard or require assistance in contacting one of our customers.
How does Anzer keep personal information safe?
The security of your personal information is important to us. Although we cannot guarantee 100% security, we use reasonably appropriate security measures to protect your personal information against unauthorized use, access, modification, destruction, or disclosure. We require our third party service providers to use similar safeguards to those we use.
Where is personal information stored?
Anzer has its headquarters in Canada and the Anzer Services are hosted in Canada and the United States. Some or all of the personal information we collect may be stored or processed on servers located in Canada and the United States.
How long will personal information be retained?
Anzer retains personal information only as long as necessary to serve the identified purposes for which it was collected, subject to legal requirements.
A note about children
Protecting the safety of children when they use the Internet is very important to us. The Anzer Websites and Anzer Services are not designed or intended for use by children or anyone under the age of 13. Anzer does not knowingly collect information from children. Please contact us at [email protected] for any concerns or questions about children’s personal information.
Your California Privacy Rights
Do you live in California? California Civil Code Section 1798.83 permits California residents that use the Anzer Websites and Anzer Services to request certain information regarding how Anzer discloses their personal information to third parties for such third parties’ direct marketing purposes, and what choices they have.
If this applies to you and you would like to make such a request, please contact us at [email protected]. Please include the following in the subject line: Attention: Privacy Officer – California Privacy Rights.
Also, we must let you know about Do Not Track signals. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Anzer Websites do not currently change the way they operate based upon detection of a Do Not Track or similar signal.
You have options when it comes to your personal information.
Opt-out of email communications. If you have subscribed to receive periodic promotional and marketing emails from Anzer and would like to now opt-out, you can do so by any of the following options:
Clicking “unsubscribe” in the email.
Send an e-mail to [email protected]
Call us at 1-844-ANZER-AI
If you do opt-out of receiving promotional and marketing messages, Anzer may still contact you regarding our business relationship with you.
Unlink my social media profile. Should you wish to unlink your Anzer account from your social media profile, simply log into your account, select “Groups” and click “Integrations”. Select the specific Integration and click “Remove” next to the social media profile you would like to unlink.
Access, verify, correct, update, or delete personal information. You can update certain information by logging into your account. You may also submit your request to [email protected]. Anzer shall respond and execute your request, subject to any contractual or legal restrictions.
Close your Anzer account. If you wish to delete your account and stop doing business with Anzer, please contact our customer service representative at [email protected].
Information processed by Anzer on behalf of one of our customers. Please contact our Data Protection Officer if you require assistance in contacting one of our customers in order to access, verify, correct, update, or delete personal information that may have been collected by Anzer Services on their behalf.
Opt-out of cookies, tracking technologies and / or targeted advertising. Please visit our dedicated Cookies and Advertising Policy to learn what choices you have.
Complaints. We would be happy to first discuss and attempt to resolve your issue. Please contact us immediately at [email protected]. If we cannot resolve it, we will provide you with the contact information of the appropriate privacy authority.
See the Contact Us link below to learn how to reach us for other inquiries.
For any data deletion or other privacy related requests, please fill out this intake form or contact us directly with any questions or complaints at:
Email: [email protected]
Attention: Privacy Officer
9375 E Shea Blvd, Suite 100
Scottsdale, AZ 85260 USA
Last Updated: 8/18/2023